Returns

Contact concierge@theloupempls.com to request a return of your purchase.

Refunds are processed as soon as possible once the item is received and inspected. Payment refund processing times vary according to the payment method. Processing times for credit cards vary by issuer.

We will send an email copy of the Return Receipt at the time it is processed.

Return Shipments should be securely packaged, preferably double-boxed, and mailed with tracking service via a major carrier (USPS, FedEx, UPS).

Insurance is recommended for your protection.

If you are in the Minneapolis Metro area and want to return in boutique, simply bring in your packing slip and credit card used to place order to The Loupe at 212 3rd Avenue North, Minneapolis, MN. 55401.